Yes, great service! I absolutely do not wish to comment on this product or this seller as it is a sex doll. But I was very impressed by their support. Bought a few dolls before, but that was the only purchase that received a lot of support. You usually place your order online, get an email or two with shipping info, and that’s it. This seller has sent many (but not too many) emails with various messages. The difference from other purchases is night and day.