Yes, it’s a recommended seller. The best customer service I’ve ever dealt with. Ordering and customizing is easy and transparent, everything is explained very well and in detail. Communication with support was always great and helpful, questions and requests were answered quickly. Regular updates on the order keep you informed about every step. You get tons of information how to handle things (maybe a little too much 😛 but I’m not complaining). The doll is just as beautiful as in the picture. I may come back to buy another.